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Spills, Spots and Carpet Stains


Carpet spills and rug spills happen.
Carpet stains and rug stains don't have to.

Follow these general guidelines to prevent a carpet stain or rug stain whenever there is a mishap.



It is very important to address spills immediately to try and eliminate or at least diminish any resulting rug or carpet stains. The longer a spot remains, the more difficult it will be to remove. All spots and carpet stains cannot be removed from every fabric due to differences in fibers, dyes, constructions, finishes, composition of the stain and the length of time the stain has remained on the rug or carpet. As a result, some stains will require professional stain removal.

Basic Cleaning Steps for All Food and Beverage Spills

Carpet stains can be complex based on the fabric make-up and construction of a rug or carpet. If the stain persists after following the steps below, contact us for further action to remove carpet stains.

  1. For spills that are more than liquid, scoop up as much of the liquid and non liquid parts as soon as possible, with a spoon.
  2. Blot the remaining liquid spot with a dry white towel or white paper towels. Gently press clean dry white cloths into the stained area to remove moisture and keep moving the towel so dry areas are over the liquid. Keep this up until no more liquid transfers to the towel. Don't rub or scrub. Scrubbing can damage the fiber and set the stain into the carpet.
  3. If there carpet is still discolored, you can mix 1 part white vinegar to 3 parts water and spritz it onto the spot. Once again, blot to remove the cleaning solution. Keep this up until the spot no longer transfers to the towel.
  4. When the carpet is dry, vacuum to restore the texture.        


Basic Cleaning Steps for Pet Stain Removal

Removing Urine and Pet Stains from Carpets and Rugs
Note: Liquid messes seep downward and outward so be sure to also clean the area surrounding the visible stain 


  1. Blot-Blot-Blot. Liquid removal is the first step. Therefore, blot with a white towel as much of the accident as possible,
  2. For urine accidents, after blotting, you can sprinkle baking soda on the wet spot. This will help neutralize the urine and also act as an absorbant to pull urine out of the carpet/rug. (Note: you should test the use of baking soda on an inconspicuous spot of carpet or rug to ensure it does not discolor or damage the carpet)
  3. Then after it is dry, scoop up and vacuum any dry particles.
  4. If a spot is still visible, mix 1part white vinegar to 3 parts warm water
  5. Apply the cleaning solution to the stain area with a sprayer. Do not over wet the area. Work from the outside of the stain toward the center.
  6. Allow the cleaning solution to remain on the spill for at least five minutes.
  7. Blot with a clean white cloth until no more stain transfers to the cloth. Do not rub the stain area or you might damage the carpet fibers
  8. If you can still see the stain, repeat the process until either the stain is removed or the stain no longer transfers to the cloth
  9. If the stain persists, call us 901-755-1122
  10. Now dry the carpet by use of a fan or by placing layers of plain white paper towels (Towels with no prints) on the site. If using towels, weight them down with a non-staining glass or ceramic object

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